Six in a row for RAA Insurance
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For the sixth year in a row, financial comparison website Canstar has recognised RAA Home and Car Insurance customers as the most satisfied in South Australia.
RAA has won Canstar’s 2024 Most Satisfied Customers: Car Insurance SA and Most Satisfied Customers: Home Insurance SA awards every year since 2019.
Canstar’s independent consumer survey asks customers to rate how satisfied they are in areas such as comprehensiveness of insurance cover, communication and value for money. In both the Home insurance and Car insurance categories, RAA customers reported higher levels of product and customer service satisfaction than other eligible insurers.
RAA Insurance Chief Executive Tara Page says the positive feedback from members reflects the dedication of the entire RAA Insurance team.
“To have our member satisfaction recognised as best in the market is a testament to the hard work of our team,” Tara says.
“The award reflects how committed we are to providing excellent customer service when our members need us most, and how driven we are to help South Australians protect their most important assets.
“It’s been an extremely busy time for the insurance industry – in the 2022-23 financial year we paid out a record $525 million in claims – so it’s great to receive this continued recognition from our members.”
Car and Home Insurance are issued by RAA Insurance Ltd ABN 14 007 872 602. AFSL No. 232525. Limits apply. Consider the Product Disclosure Statements and Target Market Determinations available from the RAA website when deciding whether to purchase these products.