More Canstar awards for RAA insurance
For the seventh year in a row, Canstar has recognised RAA Home Insurance customers as the most satisfied in South Australia.
RAA has won Canstar’s 2024 Most Satisfied Customers: Car Insurance SA and Most Satisfied Customers: Home Insurance SA awards every year since 2019.
Since 2019, RAA has won the financial comparison website’s Most Satisfied Customers: Home Insurance SA award every year.
Canstar’s independent consumer survey asks customers to rate how satisfied they are in areas such as comprehensiveness of insurance cover, communication and value for money. In the home insurance category, RAA customers reported higher levels of product and customer service satisfaction than other eligible insurers.
RAA Car Insurance also took out a coveted national Canstar award for the first time: Most Satisfied Customers – National Car Insurance Claims.
Canstar awarded this prize based on survey participants’ strong positive scores for car insurance claims components: communication, process, quality, speed, timeliness, and ease of claim.
General Manager of RAA insurance Tara Page said the award was testament to the hard work of the RAA team.
“We’re thrilled to have our commitment to member service recognised as best in market for the seventh year running,” Tara said.
“Our local team works extremely hard each day, to deliver the best possible experience for our members who trust us to protect their most important assets.
“We look forward to continuing to deliver the trusted products and level of service RAA insurance is known for, well into the future.”
RAA insurance products (excluding travel insurance) are issued by RAA on behalf of Allianz South Australia Insurance Limited AFSL232525. T&Cs, limits and exclusions apply. Consider the PDS, available with the TMD at raa.com.au.